Suspicious package

If you receive or discover a suspicious package or device:

DO NOT TOUCH, TAMPER WITH, OR MOVE IT.

IMMEDIATELY CALL 911.

*Do not use a cell phone within 300 feet of the suspicious package.

What constitutes a suspicious letter or parcel?

Some typical characteristics which ought to trigger suspicion include letters or parcels that:

  • Have any powdery substance on the outside.
  • Are unexpected or from someone unfamiliar to you.
  • Have excessive postage, handwritten or poorly typed address, incorrect titles or titles with no name or misspellings of common words.
  • Are addressed to someone no longer with your organization or are otherwise outdated.
  • Have no return address or have one that can’t be verified as legitimate.
  • Are of unusual weight, given their size, or are lopsided or oddly shaped.
  • Have an unusual amount of tape.
  • Are marked with restrictive endorsements, such as “Personal” or “Confidential.”
  • Have strange odors or stains.

What to do if you receive a suspicious package or parcel:

  • Handle with care. Do not shake or bump.
  • Isolate it immediately.
  • Don’t open, smell, touch or taste.
  • Treat it as suspect. Call 911.
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